Returns & Exchanges

Due to the perishable nature of our fresh seafood, we are unable to accept physical returns, but we are committed to ensuring your satisfaction with every order. If your delivery does not meet our high standards for quality or freshness, please contact us within 24 hours of receipt for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately open your package and inspect the seafood and temperature-controlled packaging to ensure everything is in perfect condition.

• 2.
  Document Any Issues

  If there is damage to the packaging or a quality concern, take clear photos of the products and the shipping label to help us process your claim.

• 3.
  Contact Guest Services

  Email our support team within 24 hours of delivery at guestservices@legalseafoods.com with your order number and documentation of the issue.

• 4.
  Review and Resolution

  Our quality assurance team will review your request and provide a resolution, which may include a replacement shipment or a refund to your original payment method.